Job Details


B.Tech/ IT


0-2 Yrs


English & Hindi


Not Disclosed

  Job Location

Maharashtra / Pune



Job Description

Job Info:

  • Work with the ITSM Service Manager to develop and document IT Incident Management policies, processes, and procedures based on ITIL standard methodologies to ensure the quality of operations.
  • Coordinate, monitor and continuously improve the services according to service lifecycle management and making recommendations for improvement.
  • Responsible for quality review and adherence for operations team.
  • Coordinating interfaces between incident management and other service management processes.
  • Driving the efficiency and effectiveness of the incident/problem management process track and ensure KPI adherence
  • Responsible to deliver Customer/Management reporting as per the agreed timelines
  • Monitoring of the vendor tickets, improve quality and process improvements.
  • Assurance of application operations according to agreed SLAs -  Incident, problem and change management. Regular update of SLAs incl.
  • Constantly review incidents, Service requests ; to identify trends and opportunities for improvements –Establish tools to improve the efficiency of the run processes as required.
  • KMDB management, Training the new joiners on incident/problem mgmt.

Educational Qualifications for Allianz Recruitment

  • Candidates should have passed B.Tech/ IT
  • For more education details go to official website

Age Limit for Allianz Recruitment

  • Candidates age limit should be Minimum of 18 years and a maximum no limit.
  • Age Relaxation: – SC/ ST /OBC/PWD/ PH Candidates Relaxation as per Government Rule Regulation.

Pay Scale / Salary Senior Analyst Job

  • For Senior Analyst Job Pay Scale is Not Disclosed

Selection Process for Senior Analyst Job

  • Candidates should go to the notification given below and apply for the Senior Analyst Job
  • If you are shortlist, Company will be inform you by call or mail and inform further details.

Frequently Asked Questions

1. How much salary can I expect?

You can expect a minimum salary of Not Disclosed. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Senior Analyst Job?

The candidate should have completed B.Tech/ IT are eligible to apply for this job.

3. What are the timings of the job and how many working days are there?

It is a Full Time job having timing of 10 am - 06 pm

4. Is it a work from home job?

No It is not a work from home job

5. How can I apply for Senior Analyst Job

Go to website and apply for this job or call HR directly to schedule your interview.