Job Details

Education

Graduation

Experience

0-1 Yrs

Language

English & Hindi

  Salary

18000 - 35000

  Job Location

All Over India / All Over India

  Company

Revolut

Job Description

Job Info: 

 

  • Our Customer Support Team is the public face of the company and provides first-class front-line support to our millions of customers. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does ????
  • We’re looking for customer support superstars to join our team as a KYC/ATO Support Specialist. This role isn’t just about ticking off tickets and answering chats quickly, this is about truly delivering “WOW” levels of service to our global customer base ???? We want fast acting problem solvers, not script readers.
  •  We’re a global financial super app, so we have to be available 24/7. That sometimes means working nights and weekends. We’ll compensate you for night shifts but we understand this still isn’t for everyone so please bear that in mind before applying.

What you’ll be doing

    • Helping our users with their onboarding experience via our in-app live chat
    • Analyzing KYC documents and processing data they possess
    • Representing Revolut online at all times
    • Collaborating with other teams across London, Moscow, Porto and Lithuania to tackle any customers’ issues
    • Flawless English language
    • Fluent Hindi
    • Excellent communication skills
    • Strong attention to detail and analytical skills
    • Self-learning, problem-solving skills
    • Bachelor’s degree or equivalent – recent university grads welcome!
    • Strong writing skills and great numeracy & IT skills
  • Prior customer support experience
  • Multiple languages

Educational Qualifications for Revolut Recruitment

  • Candidates should have passed Graduation
  • For more education details go to official website

Age Limit for Revolut Recruitment

  • Candidates age limit should be Minimum of 18 years and a maximum no limit.
  • Age Relaxation: – SC/ ST /OBC/PWD/ PH Candidates Relaxation as per Government Rule Regulation.

Pay Scale / Salary Support Specialist

  • For Support Specialist Pay Scale is 18000 - 35000

Selection Process for Support Specialist

  • Candidates should go to the notification given below and apply for the Support Specialist
  • If you are shortlist, Company will be inform you by call or mail and inform further details.

Frequently Asked Questions

1. How much salary can I expect?

You can expect a minimum salary of 18000 - 35000. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Support Specialist?

The candidate should have completed Graduation are eligible to apply for this job.

3. What are the timings of the job and how many working days are there?

It is a Full Time job having timing of 09 pm - 06 am

4. Is it a work from home job?

No It is not a work from home job

5. How can I apply for Support Specialist

Go to website and apply for this job or call HR directly to schedule your interview.