Job Details

Education

12th Pass, Graducation

Experience

2-5 Years

Language

English & Hindi

  Salary

Not Disclosed

  Job Location

Uttar Pradesh / Lucknow

  Company

Relience Jio

Job Description

Roles & Responsibility:

  • Manage all customer interactions as rostered within parameters
  • Demonstrate ownership on calls when contacted by customer
  • Respond to all customers in appropriate tone and language
  • Offer a solution-based approach for all customer interactions
  • Educate the customer at every given possible opportunity
  • Ensure updation of product, system, process and policy knowledge
  • Adhere to rostered timing, scheduled shifts and activities
  • Capture customer details and data relevant to the call or service
  • Resolve customer queries within agreed timelines
  • Manage outbound campaigns as per business requirement
  • Increase, develop and retain customer base through relationship
  • building and service
  • Follow all contact center policies, procedures, code of conduct and

Skills & Competencies :

  • Speak local language
  • Basic computer knowledge
  • Problem solving skills
  • Customer focus
  • Technical orientation
  • Attention to detail
  • Service mindset

Educational Qualifications for Relience Jio Recruitment

  • Candidates should have passed 12th Pass, Graducation
  • For more education details go to official website

Age Limit for Relience Jio Recruitment

  • Candidates age limit should be Minimum of 18 years and a maximum no limit.
  • Age Relaxation: – SC/ ST /OBC/PWD/ PH Candidates Relaxation as per Government Rule Regulation.

Pay Scale / Salary Advisor Voice (RCC) Job in Relience

  • For Advisor Voice (RCC) Job in Relience Pay Scale is Not Disclosed

Selection Process for Advisor Voice (RCC) Job in Relience

  • Candidates should go to the notification given below and apply for the Advisor Voice (RCC) Job in Relience
  • If you are shortlist, Company will be inform you by call or mail and inform further details.

Frequently Asked Questions

1. How much salary can I expect?

You can expect a minimum salary of Not Disclosed. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Advisor Voice (RCC) Job in Relience?

The candidate should have completed 12th Pass, Graducation are eligible to apply for this job.

3. What are the timings of the job and how many working days are there?

It is a Full Time job having timing of 10 am - 06 pm

4. Is it a work from home job?

No It is not a work from home job

5. How can I apply for Advisor Voice (RCC) Job in Relience

Go to website and apply for this job or call HR directly to schedule your interview.