Job Details

Education

Graduation

Experience

2-3 Years

Language

English & Hindi

  Salary

30,000 - 40,000

  Job Location

Uttar Pradesh / Noida

  Company

SSS Syber Tech Pvt Ltd

Job Description

 SSS Syber Tech Pvt Ltd is the next-gen software company and a venture of SSS Pvt Ltd. And we are looking for highly skilled customer support executives having at least 2 years of exp in this field.

Role & Responsibilities: 

  • Manage large amounts of incoming phone calls
  • Prepare and deliver appropriate demos on products and services
  • Identify selling possibilities and evaluate customer needs of software and other IT services
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • Installation of software
  • Implementation of software, printer, barcode.
  • Provide training to the client.
  • Manual testing of software if needed

Requirement: -

  • Basic knowledge of accountancy
  • Proven 2-3 years of experience as a Client Service Representative
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  •  Experience using Microsoft Office tools (Excel, Word)

Job Location: -

  • 157, 5th floor, tower-A, Corenthum, Noida, Sector-62,
  • Work Timings: 09:30 AM to 06:30 PM (Mon-Fri)

Job Types: Full-time, Regular / Permanent

Salary: ₹30,000.00 - ₹40,000.00 per month

Schedule:

  • Day shift

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Preferred)
  • Customer service: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Educational Qualifications for SSS Syber Tech Pvt Ltd Recruitment

  • Candidates should have passed Graduation
  • For more education details go to official website

Age Limit for SSS Syber Tech Pvt Ltd Recruitment

  • Candidates age limit should be Minimum of 18 years and a maximum no limit.
  • Age Relaxation: – SC/ ST /OBC/PWD/ PH Candidates Relaxation as per Government Rule Regulation.

Pay Scale / Salary Customer Support Executive Jobs

  • For Customer Support Executive Jobs Pay Scale is 30,000 - 40,000

Selection Process for Customer Support Executive Jobs

  • Candidates should go to the notification given below and apply for the Customer Support Executive Jobs
  • If you are shortlist, Company will be inform you by call or mail and inform further details.

Frequently Asked Questions

1. How much salary can I expect?

You can expect a minimum salary of 30,000 - 40,000. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Customer Support Executive Jobs?

The candidate should have completed Graduation are eligible to apply for this job.

3. What are the timings of the job and how many working days are there?

It is a Full Time job having timing of 09 am - 06 pm

4. Is it a work from home job?

No It is not a work from home job

5. How can I apply for Customer Support Executive Jobs

Go to website and apply for this job or call HR directly to schedule your interview.