Job Details




3-6 Yrs


English & Hindi


Not Disclosed

  Job Location

Delhi / Central Delhi


Vistara Airlines

Job Description

Job Overview

To manage the administrative operation & preparation & presentation of monthly information of Hub Operations to the management.

Key Responsibilities

  • Monthly MIS presentation of MHB, NPS, customer complaints and compliments to Station Managers & Head GS, Hub Ops
  • Maintaining a 24–48-hour TAT for all the email correspondence including the CR emails
  • Tracking of employee attendance and maintaining a records as per labour law and preparation of payroll inputs as per company standards
  • IRROP agreement (Lounge, refreshments, and Hotel) end-to-end in consultation with FMSS/Station Managers and other relevant stake holders
  • Office upkeep in coordination with the other stake holders
  • Coordinate and follow-ups with various departments and internal / external agencies for a smooth functioning and flow for any ad hoc requirement at stations 
  • Compiling the various reports according to station requirements
  • Coordinates with relevant stake holder to order, dispatch stationary at airports within time limit
  • Looking after the various issues at the Airports and dealing with the agencies that are involved with the Issues and corresponding with them on a one-to-one basis to resolve the issue amicably or escalate
  • Responsible for all the invoice processing, follow up with airport and vendors for any documents required by finance, payment follow up, submission after vetting and get the approval by the Station Manager/ Head of GS, Hubs update the vendor for the queries related to payment and tax
  • Understanding of GHA contracts/agreements and follow-ups for any discrepancies
  • Contingency Handling Preparedness

Skills/ Attributes

  • Self-starter and should be able to do multi-tasking
  • Should possess organizational & time management skills
  • Excellent written and oral communication skills
  • Must have excellent command over MS Word, MS Power Point, MS Excel (Look Ups, Pivot Table)

Work Experience

  • Preferably 3-5 years of Aviation/ Hospitality Industry experience 


  • Graduate from a recognized university




All Vistara employees are required to be fully vaccinated against COVID-19.

Educational Qualifications for Vistara Airlines Recruitment

  • Candidates should have passed Graduation
  • For more education details go to official website

Age Limit for Vistara Airlines Recruitment

  • Candidates age limit should be Minimum of 18 years and a maximum no limit.
  • Age Relaxation: – SC/ ST /OBC/PWD/ PH Candidates Relaxation as per Government Rule Regulation.

Pay Scale / Salary Customer Service Supervisor

  • For Customer Service Supervisor Pay Scale is Not Disclosed

Selection Process for Customer Service Supervisor

  • Candidates should go to the notification given below and apply for the Customer Service Supervisor
  • If you are shortlist, Company will be inform you by call or mail and inform further details.

Frequently Asked Questions

1. How much salary can I expect?

You can expect a minimum salary of Not Disclosed. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Customer Service Supervisor?

The candidate should have completed Graduation are eligible to apply for this job.

3. What are the timings of the job and how many working days are there?

It is a Full Time job having timing of 09 pm - 06 am

4. Is it a work from home job?

No It is not a work from home job

5. How can I apply for Customer Service Supervisor

Go to website and apply for this job or call HR directly to schedule your interview.